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If you have a LETTINGS complaint (relating to renting a property)

Sequence Residential Lettings

Customer Services
1st Floor
907 Walsall Road
Great Barr
B42 1TN
For RESIDENTIAL SALES and LETTINGS complaints - In the event that our company complaints procedure has been exhausted and you still remain dissatisfied please contact: 
The Property Ombudsman, Milford House,  43-55 Milford Street, Salisbury, Wiltshire SP1 2BP 

If your MORTGAGE SERVICES complaint is not dealt with to your satisfaction or we do not issue you with a Final Response within eight weeks, you may refer it to the Financial Ombudsman Service.

The Financial Ombudsman Service provides a free and independent service for consumers and can be contacted at:

The Financial Ombudsman Service
Exchange Tower, Harbour Exchange Square, London E14 9SR